Negotiation Workshop

There are only a small percentage of us who has the knowledge and skills to get exactly what we want in any dealing. We always want to get the best deal in life we possibly could get. Negotiation is always taking place anywhere in every encounter you have. Whether it is with your boss, retailers or suppliers, you need to know how to negotiate effectively.

The difference between the quality of negotiation outcome you want is determined by how to handle the process. Negotiation is crucial in gaining the best deal while maintaining good relationships.

This Negotiation course would give you the practical knowledge and skills to negotiate any deal effectively.

On completion of the program participants will be able to:

• Understand the dynamics of negotiation and improve their skills
• Understand and identify different behavioural styles and adapt as necessary
• Develop self-awareness of their personal style and approaches to negotiation
• Prepare pre-negotiation by identifying possible negotiation outcomes
• Apply techniques for successful negotiation by participating in practice cases
• Recognise dirty tricks and tactics
• Demonstrate the use of successful concession making
• Develop an action plan to improve negotiation skills

• This is for people who to want to learn how to win the best deals while maintain and building great relationships
• Anyone who wants to develop their negotiation skills and learn how to apply their negotiation techniques effectively
• Anyone who wants to learn how to identify the key elements that wins the best deals

Program content

• How to plan and prepare with a clear objective
• Negotiate to reach common agreement using a 4 stage method
• Demonstrate confidence and assertiveness during negotiation
• The 4 main negotiation styles - Co-operative vs. Aggressive, Effective vs. Ineffective
• How not to give away too much too soon
• The power of timing
• Using assertive language
• Identify body language and eye accessing cues
• Tactics and counter-tactics
• Identify and challenge manipulation during negotiation
• Eliminate personal attacks and emotion from the negotiation process
• Avoid the pitfalls of deadlocks, stonewalling, dirty tricks, power struggles, destructive argument and alienating manipulation

Brainstorm alternative options to reach a win/win solution

How it is presented
This course is presented by experienced and qualified facilitator who tailors the workshop to your group by:

• triggering dialogue
• leading brainstorming exercises
• asking quality questions
• comparing case studies

Open-ended exercises help people discover for themselves what you want them to know.

You'll interact with your fellow delegates and brainstorm practical action steps that you can apply in your organisation to:

• Identify problem areas
• Innovate solutions and
• Make it happen

This Negotiation course gives you the opportunity to share your experience and expertise with like minded people.

*Full-time students: Please fax or mail a copy of their Student ID or equivalent.