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People Skills - Relating to Different People

 
Overview

How do you make people like you? Would you like to know how to build quality relationships with all kinds of people in your workplace and your personal life? Everyone has their own style of how they communicate and relate with others. The success of your career, business, and ultimately your personal happiness is usually determined by how well you get a long with people.

Your People Skills plays a critical role in the successful achievement of any goal where teamwork is required. This course enables you to develop the skills you need to build quality relationships in any situation, whether it is at work or at home.

Great leaders develop themselves to understand people and every successful organisation or business knows that bringing out the best in their people under any circumstance is a vital key to their success.

Developing your people skills will help you attract more opportunities and will increase your chances in achieving the best results out of your professional and personal interactions.

On completion of the program participants will be able to:

  • Improve teamwork by understanding self, understanding others
  • Read people according proven personality profiles and styles
  • Create rapport with clients and co-workers in a diverse workplace
Who Must Attend
  • This is for people who want to improve teamwork and tolerance by discovering what makes other people tick.
  • Anyone who wants to improve their leadership style and communicate effectively with their team
What You Will Learn

Program content

  • How to recognise style of clients and gain immediate rapport
  • Improving teamwork; resolving and preventing internal conflict
  • Strategies for communicating with different styles
  • Understanding and appreciating the individual’s value to the organisation
  • Learning Styles
  • Multiple Intelligences
  • DiSC ® Role Behaviour Profile - each behavioural style and its characteristics
  • MBTI ® overview
  • VAK – visual, auditory, kinaesthetic
  • Optimism-Pessimism
  • Matcher-Mismatcher
  • Global-Specific

Also available:
Myers-Briggs Type Indicator ® Report and debrief

How it is presented
Our experienced and qualified facilitator tailors the workshop to your group by:

  • triggering dialogue
  • leading brainstorming exercises
  • asking quality questions
  • comparing case studies

Open-ended exercises help people discover for themselves what you want them to know.

You'll interact with your fellow delegates and brainstorm practical action steps that you can apply in your organisation to:

  • Identify problem areas
  • Innovate solutions and
  • Make it happen
Reference
BTN224
 
Venue Details
Inner City Conference Venue
 
Valid For
1 Person
 
Duration
1 Day
 
Booking
Register now, as workshops fill fast.
 
Other information

*Full-time students: Please fax or mail a copy of their Student ID or equivalent

 
 
  Date: TBC
Location: TBC
Price: Standard $695
Student* $625
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